Breaking Into Retail: How a Smart Retail Brand Strategy Drove Engagement in 90 Days

Situation: After 10 years in business, the client wanted to enter the highly competitive retail service market.

Solution: Developed a comprehensive brand experience, including a new logo, brand colors, key messaging, and a target audience profile, all aimed at helping the client differentiate in a crowded market. We ensured a cohesive retail brand strategy presence across multiple social platforms and laid a strong foundation to drive engagement, get the phone ringing, and support ongoing growth.

Outcome: Within 90 days, SEO drove strong website traffic, with visitors spending an average of 3 minutes on the site and generating multiple monthly calls from their Google business profile. Social media saw a 5% increase in followers and above-average reach. We’ve proven that the phone can ring—now, the next step is to evaluate and refine the plan for sustained success.

Website: SEO drove extremely strong traffic

Sales: Phone is ringing.

Industry: Home Services